Equipment & care  

Ward and rooms, operating theatre, recovery room

At the PAN Klinik am Neumarkt, we offer you medical care that is customised to your needs. In order to be able to provide this, we not only have experienced medical specialists and highly motivated and qualified carers, but also the appropriate spatial and technical equipment for diagnostics and therapy. A pleasant ambience to make you feel at home and varied, freshly prepared meals round off our offer. Discover the details below.

Personalised care by qualified specialists 

They are cared for around the clock by qualified specialists with many years of professional experience. Respectful, friendly treatment and a willingness to help are a matter of course for our team. We will be happy to inform you about your treatment in detailed discussions. We attach great importance to using language that is easy to understand, even for non-medical professionals.

You will enjoy your stay in an exclusive ambience with a view of Cologne Cathedral and the rooftops of the city. Your bright, friendly room – like the entire clinic and the adjoining surgeries – has been designed by architects Gatermann & Schossig and artist Klaus Deylitz to make you feel at home. The PAN Clinic includes a day clinic and hospital rooms with a total of 49 licensed beds.

Most of our rooms are air-conditioned and equipped with a DVD player, all have electrically adjustable beds, an emergency call system and the following comforts:

  • Towels
  • Hair dryer if required
  • Telephone with direct dialling
  • TV
  • Internet access via WLAN

Patients with optional services also enjoy this additional comfort:

  • Comfortable, bright and fully air-conditioned rooms with an exclusive ambience and a view of Cologne Cathedral and the rooftops of the city
  • slippers
  • Washing gloves
  • Bathrobe
  • Bath towel
  • Wash set
  • extended menu selection
  • daily newspaper

We spoil you with a rich breakfast and dinner with plenty of choice. Your meal will be served to you in bed by our service staff. At lunchtime we serve you a 3- to 4-course menu put together according to your wishes. Various coffee specialities are also available. Our kitchen prepares the meals fresh every day. We are happy to cater for individual dietary requirements. Patients with optional services receive an extended range of meals.

If you require a pick-up and drop-off service, we can organise this for you via our partners. Please do not hesitate to contact us!

Surgery in ultra-modern operating theatres

On the 3rd floor, we have six operating theatres, a sterilisation department and a recovery ward with day-clinic rooms, which is looked after by our anaesthetics department. There is also an operating theatre on the 5th floor especially for outpatient operations. The collaboration between nursing staff and doctors in the operating theatre requires a high degree of professionalism, especially for minimally invasive procedures. The nursing staff who care for you in the operating theatre usually have many years of professional experience and regularly take part in further training.

The specifications of our hygiene commission and the regular inspection and maintenance of our air conditioning and medical technology ensure the highest level of safety. Like other clinics, we are subject to regular inspections by the authorities.

Attentive care in the recovery room  

If you have been given a general anaesthetic, you will wake up shortly after the operation. At this point, you will be responsive but still tired and will be transferred to the recovery room for further care. Here you will be looked after by an experienced and attentive nursing team. Once the effects of the general anaesthetic or rapid sedation have worn off, you will be transferred to your room. After an outpatient procedure, your relatives can collect you at this point.

It is important to us that you leave the recovery room without severe pain, nausea or dizziness. Our nursing staff are available for you at all times and will help you immediately if necessary. Unfortunately, it is not possible for relatives to visit you in the recovery room: this is required both by hygiene regulations and to protect the privacy of all patients.

Always in focus: hospital hygiene

We have set up an interdisciplinary hygiene committee to implement and monitor the general hygiene guidelines. This committee decides on preventative measures to prevent nosocomial infections and other infections caused by epidemiological pathogens. This is based on the relevant legislation, the recommendations of the Commission for Hospital Hygiene and Infection Prevention at the Robert Koch Institute, the recommendations of scientific societies, current scientific studies and other legally relevant requirements.

The permanent members of our Hygiene Commission

  • Dr Stefan Palm, Medical Director
  • Dr Martin Wenchel, hospital hygienist
  • Ursula Oberwinter, hygiene specialist
  • Carsten Ritterrath, Managing Director

We involve other employees from the operating theatre and ward as required.