COLOGNE    0221 2776-100

COLOGNE    0221 2776-100

A bright, modern healthcare reception area features a white counter with papers. Two medical professionals in lab coats walk away, while a plant adds a touch of greenery. The scene conveys a clean, professional environment typical of a medical facility.

Quality & Certificates 

Measures to improve, safeguard and make transparent our quality

A healthcare worker pushes a hospital bed down a brightly lit corridor. The scene conveys a sense of care and activity within a medical environment, highlighting the role of staff in patient movement and the overall healthcare setting.

Voluntarily submitted quality reports


The preparation of a quality report in accordance with the German Social Security Code (SGB) is mandatory for hospitals authorised in accordance with § 108 SGB V. As a practice clinic, we are not subject to this requirement. Nevertheless, we disclose our data so that you can get a well-founded picture of the quality of our services. 
To make it easier for you to compare us with other clinics and hospitals, we have based our quality report on the specifications of the Joint Federal Committee and have tried to strike a balance between technical language and general comprehensibility. 

QUALITY REPORT PAN KLINIK AM NEUMARKT
Read our latest quality report

Regularly certified quality management 

Our quality management system in accordance with DIN ISO 9001 is regularly audited by LGA InterCert, which is part of TÜV Rheinland:

STRUCTURAL QUALITY

  • Spatial and equipment facilities
  • staff selection
  • modernity
  • Continuous further training of the team
  • Selection of co-operation partnerships and delivery services
  • 24-hour security service
  • 24-hour availability 365 days a year

PROCESS QUALITY

  • Best possible diagnostics and therapy selection
  • effectiveness of the processes
  • waiting times
  • hygiene
  • emergency management


Certificate (EN)

Quality seal for hospitals  

Together against antibiotic-resistant germs

A certificate issued by mRE-netz regio-rhein-ahr for PAN Klinik am Neumarkt, confirming compliance with hygiene and infection protection standards in hospitals. The certificate is valid from January 1, 2021, to September 30, 2023, and includes the corresponding signatures and dates.

The mre-netz offers participation in a quality seal for hospitals. The main aim is to coordinate the infection hygiene management of multi-resistant pathogens in healthcare and community facilities in the participating districts in the interests of preventive health protection for the population. By participating in the seal, we are helping to protect patients from infections to which they may be exposed as a result of medical treatment. We have regularly taken part in the quality audits of the mre-netz rhein-ahr (www.mre-rhein-ahr.net) since 2013.